Privacy Policy
We Take Privacy Seriously
Last Updated June 27th 2025
At Gymboss, we respect your privacy and are committed to protecting your personal information.This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our software, or use any of our services.
Information We Collect
We may collect personal information that you voluntarily provide to us, including:
- Name and contact information (email address, phone number, mailing address)
- Account registration details (username, password)
- Payment and billing information
- Communication preferences
- Fitness goals and health information (when voluntarily provided)
- Gym or business information (for gym owners and operators)
Information Collected Automatically
When you visit our website, we may automatically collect certain information, including:
- Device information (IP address, browser type, operating system)
- Usage data (pages visited, time spent, click patterns)
- Location data (general geographic location based on IP address)
How We Use Your Information
We use the information we collect to:
- Provide, operate, and maintain our services
- Process transactions and manage your account
- Communicate with you about our services, updates, and promotions
- Improve our website and services through analytics
- Ensure security and prevent fraud
- Comply with legal obligations
- Connect gym members with fitness facilities
- Facilitate bookings and payments
How We Share Your Information
We may share your information in the following circumstances:
With Service Providers
We work with trusted third-party service providers who assist us in operating our website and providing our services, including:
- Payment processors
- Cloud storage providers
- Analytics services
- Customer support platforms
- Marketing and communication tools
With Gym Partners
If you use our platform to connect with gyms or fitness facilities, we may share relevant information with those businesses to facilitate your membership or services.
For Legal Reasons
We may disclose your information if required by law or in response to valid legal requests, such as:
- Court orders or subpoenas
- Government investigations
- Protection of our rights and safety
- Prevention of fraud or illegal activities
Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the business transaction.
Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
Your Privacy Rights
Depending on your location, you may have certain rights regarding your personal information, including:
Access and Portability
- Request access to your personal information
- Receive a copy of your data in a portable format
Correction and Updates
- Request correction of inaccurate information
- Update your account information at any time
Deletion
- Request deletion of your personal information (subject to certain exceptions)
- Delete your account through your account settings
Opt-Out Rights
- Unsubscribe from marketing communications
- Opt out of certain data processing activities
To exercise these rights, please contact us using the information provided below.
Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your browsing experience and analyze website usage. Cookies are small data files stored on your device that help us:
- Remember your preferences and settings
- Analyze website traffic and usage patterns
- Provide personalized content and advertisements
- Ensure website security and functionality
You can control cookie settings through your browser preferences, though disabling cookies may affect website functionality.
Third-Party Links and Services
Our website may contain links to third-party websites or integrate with external services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any personal information.
Children's Privacy
Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the updated policy on our website and updating the Last Updated date. Your continued use of our services after such changes constitutes acceptance of the updated policy.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:
- Email: support@gymboss.app