Gymboss is a comprehensive gym management software designed specifically for small to medium-sized gym owners. Our platform helps you run your gym like a boss by providing tools for member management, class scheduling, payment processing, and business analytics all in one easy-to-use system.

Yes! All Gymboss subscription plans include a 15 day FREE trial. Contact us at support@gymboss.app so that we can enable the FREE trial access.

Starter includes up to 50 active members, 5 subscription plans, 5 class types, member check-ins, payment tracking, analytics and reporting, plus standard email support (48hr response). Pro adds up to 200 members, 15 subscription plans, 15 class types, and priority support (24hr response). Elite offers unlimited everything plus advanced analytics, premium same-day support, and priority setup assistance.

Support varies by plan: Starter includes standard email support with 48-hour response time, Pro includes priority support with 24-hour response, and Elite includes premium support with same-day response plus priority setup assistance. All customers can contact us at support@gymboss.app for help with technical issues, setup questions, or general assistance.

Yes! Depending on your Gymboss plan, you can create multiple custom membership plans: Starter allows 5 subscription plans, Pro allows 15 subscription plans, and Elite allows unlimited subscription plans. Each plan can have its own pricing structure, billing frequency, and access permissions.

Gymboss includes class scheduling based on your plan: Starter supports 5 class types, Pro supports 15 class types, and Elite supports unlimited class types. You can create recurring schedules, manage instructor assignments, track capacity, and allow members to book classes online.

Currently, Gymboss is available in English and Spanish, with additional languages on the way. We're continuously expanding our language support to serve gym owners worldwide. Contact our team if you need information about upcoming language releases.

You may cancel your account at any time by informing us of your need to cancel. If you're unhappy with our service for any reason, please let us know and we'll refund your most recent payment.

Yes, you have full control over your Gymboss subscription. You can cancel your subscription at any time through your account settings. Cancellation takes effect at the end of the current billing period. For plan upgrades or downgrades, contact our support team at support@gymboss.app.

To change your subscription plan, contact our support team at support@gymboss.app. We'll help you transition between Starter, Pro, and Elite plans. Changes typically take effect at your next billing cycle, and we'll ensure a smooth transition of your data and features.

According to our Terms of Service, upon termination your access to the Service will be immediately suspended, and your data may be retained for a reasonable period as required by law. We recommend exporting your member lists, financial reports, and other important data before canceling your subscription.

Data security is our top priority. According to our Privacy Policy, we implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. All payment processing is handled through secure third-party payment processors, and we don't store complete payment card information.

We collect information you voluntarily provide (name, contact info, payment details, gym information) and automatic information (device data, usage patterns, location). We use this data to provide our services, process transactions, communicate with you, improve our platform, ensure security, and connect gym members with fitness facilities. Full details are in our Privacy Policy.

Yes! Gymboss includes member account functionality where your gym members can access their membership information and book classes online. The platform facilitates the connection between gyms and members, making it easy for members to manage their gym experience digitally.

Yes, Gymboss is fully responsive and works seamlessly on desktop computers, tablets, and smartphones. Whether you're at the front desk, on the gym floor, or managing your business remotely, you'll have full access to all Gymboss features from any device with an internet connection.

Yes! Gymboss supports data import to help you transition from your current system. Contact our support team at support@gymboss.app for assistance with data migration. Elite plan customers receive priority setup assistance to ensure a smooth transition with no data loss.

All plans include analytics and reporting features. Starter and Pro plans include standard analytics and reporting, while Elite plan includes advanced analytics and reporting. These features help you track member growth, revenue, class attendance, and other key metrics to make data-driven decisions for your gym.

Our Terms of Service specify that we first attempt informal dispute resolution through direct communication. If that fails, disputes are resolved through binding arbitration in accordance with United Arab Emirates law. We're governed by UAE law without regard to conflict of law principles.

Getting started is easy! Choose your plan (Starter, Pro, or Elite) and sign up for your free 15-day trial. During the trial, you can access all features of your selected plan. Elite customers receive priority setup assistance. If you're unsure which plan is right for you, use our 'Talk to Sales' option on the pricing page or contact support@gymboss.app.